Susan was named as one of “100 Most Creative People in Business” by Fast Company and recognized as one of the “Most Influential Women in Payments” by PaymentsSource. A Senior Business & Digital Transformation Executive, Susan defines and brings strategy to action to deliver results. Throughout her career, Susan has driven top and bottom line performance, grown businesses, promoted efficiencies and simplified operations at global companies. A coach and mentor, Susan enjoys energizing, inspiring and engaging teams to be on the strategic frontline of driving transformation.
Susan is an Independent Director of the JM Smucker Company and Toast. She served as an Independent Director Potbelly Corporation. She also served on the Board of Trustees of the National Trust for Historic Preservation, and Girls Inc.
Committed to volunteer work for non-profit community development organizations across the United States, Susan remains an active mentor to young people in her community.
Susan is frequently invited to speak at various organizations, conferences and events.